These Terms and Conditions (“Terms”) govern your use of the website and online booking services provided by The Brighton Hotel Motel (“we”, “us”, “our”). By accessing our website or making a booking, you agree to be bound by these Terms.
If you do not agree with these Terms, you must not use our website or booking system.
1. Business Information
The Brighton Hotel Motel operates in Tasmania, Australia and provides accommodation and hospitality services. For all enquiries, please contact us directly via our website.
2. Use of Website
You agree to:
- Use the website for lawful purposes only
- Not misuse, hack, disrupt, or interfere with the site’s functionality
- Not submit false or misleading booking or personal information
- Not attempt to gain unauthorised access to any systems or data
We reserve the right to suspend or restrict access if misuse occurs.
3. Online Bookings
When you make a booking through our website:
- You confirm you are at least 18 years of age
- You agree that all details provided are accurate
- You acknowledge that availability is not guaranteed until confirmed
- A valid payment method may be required to secure your booking
Your booking is considered confirmed only once you receive a confirmation email.
4. Pricing and Payments
- All prices are listed in Australian Dollars (AUD) unless stated otherwise
- Prices may change at any time without notice
- Payment may be required in full or in part at the time of booking
- We reserve the right to cancel bookings where payment is rejected or reversed
Any additional charges (such as damages, extra guests, or services) may be charged separately.
5. Cancellations, Refunds & No-Shows
Cancellation and refund conditions may vary depending on your booking type or promotional rate.
Unless otherwise stated:
- Late cancellations or no-shows may result in forfeiture of all or part of your payment
- Refunds, if applicable, will be processed using the original payment method
- Booking modifications are subject to availability
Nothing in these Terms excludes your rights under the Australian Consumer Law.
6. Guest Conduct
Guests must:
- Behave lawfully and respectfully
- Not cause damage or excessive noise
- Not engage in illegal activity
- Comply with all hotel policies and safety instructions
We reserve the right to refuse service or remove guests without refund where serious breaches occur.
7. Property Damage
Guests are financially responsible for any damage caused to rooms, fixtures, furnishings, or property during their stay. Additional charges may apply for repairs, cleaning, or replacement.
8. Website Availability
We do not guarantee that the website will always be available, uninterrupted, or free from errors. We may suspend access for maintenance, upgrades, or technical issues without notice.
9. Intellectual Property
All content on our website—including text, images, logos, branding, and design—is the property of The Brighton Hotel Motel or its licensors and is protected under Australian copyright law.
You may not copy, reproduce, distribute, or exploit any content without our written permission.
10. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential losses
- We do not guarantee uninterrupted access to the website
- We are not responsible for third-party websites or booking platforms linked on our site
Nothing in these Terms limits your non-excludable rights under Australian Consumer Law.
11. Consumer Guarantees
Our services come with guarantees that cannot be excluded under the Competition and Consumer Act 2010 (Cth). You are entitled to remedies for failure to comply with these guarantees.
12. Privacy
Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of personal information in accordance with Australian privacy laws.
13. Force Majeure
We are not liable for failure or delay in performance due to events beyond our reasonable control, including natural disasters, government restrictions, power outages, or technical failures.
14. Changes to These Terms
We may update these Terms at any time without notice. The latest version will always be published on our website. Continued use of the site constitutes acceptance of the updated Terms.
15. Governing Law
These Terms are governed by the laws of Tasmania and the Commonwealth of Australia. Any disputes shall be handled in Tasmanian courts.
16. Contact Information
For all questions regarding these Terms, bookings, or policies, please contact The Brighton Hotel Motel directly through the contact details provided on our website.